Customer Focus – The Bathroom Company

Customer Focus - The Bathroom Company

UK Award-winning business The Bathroom Company and their kitchen business Kitchens2, use Binn Group to manage trade waste from bathroom and kitchen installations across Scotland.

As well as packaging from products, the business produces a range of trade waste including timber, masonry, plaster, ceramics and a variety of metals.

Managing Director Lawrence Haddow, says “We have been working with Binn Group for over a decade. Their team is , and they are an essential part of our service. Not only are the containers well presented, which is important to how our service is perceived, but the team is very flexible. We can be confident that the team at Binn always work to meet the needs of our customers.”

Lawrence added “The capability to manage and separate waste streams is a vital service for us. While we separate at source wherever possible, we can be confident that the capability of Binn Group and the recycling facilities at Binn Ecopark ensure that the maximum re-use is made of the resources we pass to them. We are very conscious of the resources that we utilise, and it is important to our business that we minimise our impact on the environment.”

Kris Greig, Operations Manager at Binn Group, says “The Bathroom Company is an important customer. We recognise that we form a key part of their supply chain, providing a highly visual part in the delivery of their service. Our team is committed to providing responsive and flexible service, and we work closely with them to achieve this.”